This procedure outlines how to claim missing issues of continuations orders.

Vendor Liaison at EBSCO: Ellen Brasher

General Notes

When a missing issue is noticed during the Check-in process

As a general rule, single missing issues can be claimed using this procedure, but more widespread problems such as missing an entire year of issues should be reported to the Vendor Liaison for further investigation.

Using the Problems List to find issues in need of claiming

The following describes how to use the Voyager Acquisitions module to facilitate the discovery, claiming, and management of continuations materials that have not arrived when expected using the problems list.

Generate problem list- System Claim

Generate problem list- Marked Claim

Repeat claiming process as necessary

Check in claimed issue when it arrives